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AI Roadmap Workbook for Non-Technical Business Leaders

A clear, hype-free workbook showing where AI can actually help your business — and where it won’t.
Dev Guys Team — Built with clarity, speed, and purpose.

The Need for This Workbook

If you run a business today, you’re expected to “have an AI strategy”. AI discussions are happening everywhere—from vendors to competitors. But business heads often struggle between two bad decisions:
• Accepting every proposal and hoping it works out.
• Rejecting all ideas out of fear or uncertainty.

It guides you to make rational decisions about AI adoption without hype or hesitation.

You don’t need to understand AI models or algorithms — just your workflows, data, and decisions. AI should serve your systems, not the other way around.

Using This Workbook Effectively

Work through this individually or with your leadership team. The purpose is reflection, not speed. By the end, you’ll have:
• A prioritised list of AI use cases linked to your business goals.
• A visible list of areas where AI won’t help — and that’s acceptable.
• A realistic, step-by-step project plan.

Treat it as a lens, not a checklist. If your CFO can understand it in a minute, you’re doing it right.

AI strategy is just business strategy — minus the buzzwords.

Starting Point: Business Objectives

Start With Outcomes, Not Algorithms

Too often, leaders ask about tools instead of outcomes — that’s the wrong start. Non-technical leaders should start from business outcomes instead.

Ask:
• Which few outcomes will define success this year?
• Where are mistakes common or workloads heavy?
• Which processes are slowed by scattered information?

AI is valuable only when it moves key metrics — revenue, margins, time, or risk. Ideas without measurable outcomes belong in the experiment bucket.

Start here, and you’ll invest in leverage — not novelty.

Understand How Work Actually Happens

Understand the Flow Before Applying AI

AI fits only once you understand the real workflow. Simply document every step Azure from beginning to end.

Examples include:
• New lead arrives ? assigned ? nurtured ? quoted ? revised ? finalised.
• Customer issue logged ? categorised ? responded ? closed.
• Invoice generated ? sent ? reminded ? paid.

Every process involves what comes in, what’s done, and what moves forward. AI belongs where the data is chaotic, the task is repetitive, and the result is measurable.

Step 3 — Prioritise

Assess Opportunities with a Clear Framework

Choose high-value, low-effort cases first.

Think of a 2x2: impact on the vertical, effort on the horizontal.
• Quick Wins — high impact, low effort.
• Reserve resources for strategic investments.
• Minor experiments — do only if supporting larger goals.
• Avoid for Now — low impact, high effort.

Consider risk: some actions are reversible, others are not.

Begin with low-risk, high-impact projects that build confidence.

Laying Strong Foundations

Fix the Foundations Before You Blame the Model

Messy data ruins good AI; fix the base first. Ask yourself: Is the data 70–80% complete? Are processes well defined?.

Keep Humans in Control

Keep people in the decision loop. As trust grows, expand autonomy gradually.

Avoid Common AI Pitfalls

Learn from Others’ Missteps

01. The Demo Illusion — excitement without strategy.
02. The Pilot Graveyard — endless pilots that never scale.
03. The Automation Mirage — expecting overnight change.

Define ownership, success, and rollout paths early.

Partnering with Vendors and Developers

Your role is to define the problem clearly, not design the model. State outcomes clearly — e.g., “reduce response time 40%”. Expose real examples, not just ideal scenarios. Clarify success early and plan stepwise rollouts.

Transparency about failures reveals true expertise.

Signs of a Strong AI Roadmap

How to Know Your AI Strategy Works

It’s simple, measurable, and owned.
Buzzword-free alignment is visible.
Ownership and clarity drive results.

Essential Pre-Launch AI Questions

Before any project, confirm:
• What measurable result does it support?
• Is the process clearly documented in steps?
• Do we have data and process clarity?
• Where will humans remain in control?
• What is the 3-month metric?
• What’s the fallback insight?

Conclusion

Good AI brings order, not confusion. It’s not a list of tools — it’s an execution strategy. True AI integration supports your business invisibly.